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Downtime

API errors impacting users

Mar 26 at 09:09am PDT
Affected services
app.limacharlie.io
jwt.limacharlie.io
Endpoint Agent
API Canada Telemetry Ingestion
API Canada Insight
API Canada External Telemetry
API Canada Cloud Adapters
API Canada Services
API Canada Enrollment
API Canada Management
API Canada Modules
API Canada Directory
API Europe Telemetry Ingestion
API Europe Insight
API Europe External Telemetry
API Europe Cloud Adapters
API Europe Services
API Europe Enrollment
API Europe Management
API Europe Modules
API Europe Directory
API India Telemetry Ingestion
API India Insight
API India External Telemetry
API India Cloud Adapters
API India Services
API India Enrollment
API India Management
API India Modules
API India Directory
API UK Telemetry Ingestion
API UK Insight
API UK External Telemetry
API UK Cloud Adapters
API UK Services
API UK Enrollment
API UK Management
API UK Modules
API UK Directory
API USA Telemetry Ingestion
API USA InsightAPI USA Insight
API USA External Telemetry
API USA Cloud Adapters
API USA Services
API USA Enrollment
API USA Management
API USA Modules
API USA Directory

Resolved
Mar 26 at 12:30pm PDT

3/26/2025 10:30AM MST - Our API endpoints and some internal systems were heavily stressed by unplanned load from services. We have scaled systems to relieve pressure, and are adjusting some rate limiting to reduce risk exposure. Systems are normalizing but will take some time to process out.

3/26/2025 3:30PM MST - Systems are recovered and we are closing this incident.

Created
Mar 26 at 09:09am PDT

We are investigating API errors which are impacting all LimaCharlie services.