Previous incidents

March 2025
Mar 19, 2025
1 incident

API USA overload, elevated errors

Resolved Mar 19 at 10:24am PDT

We experience an unusually high volume of API calls in USA that over-running current scaling, causing some API calls to fail. Investigation and remediation on the way.

12:12PM MST - Systems have stabilized. We are still heavily engaged in monitoring and root causing the issue. More details as we have them. We are not considering this incident over just yet.

6:28PM - Systems have been stable for some time now. Root cause was issues that arose from migration of a backend system. Issues resol...

February 2025
No incidents reported
January 2025
Jan 23, 2025
1 incident

Degraded : Reliable Tasking Extension

Resolved Jan 23 at 02:20pm PST

Situation : We are experiencing an issue with the reliable-tasking extension.
Task : We are effecting hardware upgrade that we expect to stabilize and resolve the issue.
Expected Impact: There will be a loss of currently buffered reliable tasks.

Jan 24, 2025 10AM - Issue has been stabilized, but we are still root causing the issue. No expected Impact at this time. We will update as we have more information.

Jan 24, 2025 5PM - We have implemented a fix, and while we expect resolution, will ...