Previous incidents

June 2024
No incidents reported
May 2024
May 30, 2024
1 incident

APP loading / refresh

Resolved May 30 at 10:27am PDT

Team, we have had reports of the not loading the first time. While we are investigating this issue in more depth, the quick solution is a hard refresh of the site in browser. We will update with more information as we have it.

May 29, 2024
2 incidents

System/Upgrade Maintenance to US regions


Resolved May 29 at 05:00pm PDT

We will be performing maintenance on US systems starting at 5PM PST. We expect no impact to systems during this time.

Maintenance for Upgrades/Testing


Resolved May 29 at 12:08pm PDT

Our efforts are complete, and no impact to system was observed. Thanks!

1 previous update

May 15, 2024
1 incident

Degraded performance in the US regions

Resolved May 15 at 02:47pm PDT

We are currently experiencing high latency impact from a Google Cloud DataStore issue, that is impacting our US services. We have engaged GCP directly and have escalated the issue. This issue is ongoing and we expect degraded service quality during this time. We will be providing updates as we have them and are working to remedy this issue as quickly as possible.

May 15 2024 7:49PM UPDATE - We are still working the issue with GCP support and will update as we have more information.


April 2024
No incidents reported