Previous incidents

While the incident with our upstream provider is on-going, the impact to LimaCharlie services appear to have been resolved.

Summary Root Cause Analysis Report - Post-Mortem

Incident Overview:
On November 28, 2023, an issue was identified with Sensor Live items not functioning properly. The problem was initially reported as an issue with the LimaCharlie console. This report summarizes the timeline of events, root causes, and corrective actions taken.

Timeline of Events:
- Nov 28, Early Morning: Customers began reporting the incident via Slack.
- Throughout the Morning: Various team memb...