Previous incidents

November 2026
No incidents reported
October 2026
Oct 19, 2026
1 incident

Degraded Replay search and Insight queries in the UK region (Google Cloud Lon...

Resolved

Resolved Oct 20, 2026 at 4:20pm UTC

Resolved. Between 06:10 and 11:10 UTC on 20 October 2026, a Google Cloud infrastructure incident in the London (europe-west2) region caused intermittent failures for BigQuery-backed features in the LimaCharlie UK region:

  • Replay / historical searches and search cost estimates, which could fail with "failed to get sensor event count: googleapi: Error 400: The job encountered an error during execution ... jobBackendError"
  • The Insight usage overview in the web app
  • Scheduled IOC index refre...
Oct 07, 2026
1 incident

app.limacharlie.io outage

Resolved

Resolved Oct 8, 2026 at 5:26am UTC

GCP has rolled back the breaking change, and services are confirmed normalized. We are calling this issue resolved.

3 previous updates
September 2026
Sep 19, 2026
1 incident

US datacenter: endpoint sensors unable to connect (2026-09-19)

Resolved

Resolved Sep 19, 2026 at 11:16pm UTC

Resolved. Sensor connectivity to the US datacenter was restored at 23:13 UTC and traffic was back to normal levels by 23:16 UTC. Some sensors took until approximately 23:25 UTC to reconnect.

What happened (all times UTC, 2026-09-19)

  • 20:21 - A scheduled automatic upgrade began replacing the servers that receive sensor connections in our US datacenter, one at a time.
  • ~21:50 - The network load balancer in front of those servers was not updated with the replacement servers and kept sendin...

1 previous update