Previous incidents

April 2025
No incidents reported
March 2025
Mar 26, 2025
1 incident

API errors impacting users

Downtime

Resolved Mar 26 at 12:30pm PDT

3/26/2025 10:30AM MST - Our API endpoints and some internal systems were heavily stressed by unplanned load from services. We have scaled systems to relieve pressure, and are adjusting some rate limiting to reduce risk exposure. Systems are normalizing but will take some time to process out.

3/26/2025 3:30PM MST - Systems are recovered and we are closing this incident.

1 previous update

Mar 19, 2025
1 incident

API USA overload, elevated errors

Resolved Mar 19 at 10:24am PDT

We experience an unusually high volume of API calls in USA that over-running current scaling, causing some API calls to fail. Investigation and remediation on the way.

12:12PM MST - Systems have stabilized. We are still heavily engaged in monitoring and root causing the issue. More details as we have them. We are not considering this incident over just yet.

6:28PM - Systems have been stable for some time now. Root cause was issues that arose from migration of a backend system. Issues resol...

February 2025
No incidents reported